Register | Login | Contact Us

0208 248 2355

Questions about your booking? Contact Us

Login

Queen Mary 2

Queen Mary 2

Queen Mary 2 is a remarkable flagship, her style and elegance are legendary. Above all, it‘s the space she offers and the luxury for you to do as little or as much as you wish which sets her apart.

Welcome to a true icon. Our flagship is a truly astonishing liner and you’ll find an incredible sense of freedom from the space she offers. Whether you’re in the mood for complete relaxation or something more active, you can find it. Immerse yourself in enthralling entertainment, be indulged in the on board spa, or simply relax with a book in her vast library. You’ll discover remarkable craftsmanship in the elegant staterooms and suites and savouring her many sumptuous restaurants and bars is always a pleasure.

Ship Reviews

We're experienced cruisers and we have completed a World Cruise on the QM2. But this was our first crossing. It was very different. The absence of sunshine and being able to enjoy the decks was the main difference. The seas were kind and there was some April sunshine but it was always windy and frequently cold on deck. But inside the food (in the Britannia dining room (steerage in Cunard terms)) was outstanding and breakfasts were pretty much perfect. The other dining rooms (for which we paid a modest premium were brilliant (The Verandah Steak restaurant and Coriander, the Indian Restaurant). The speaker selection was ordinary and the evening entertainment mundane but everywhere on the ship was spotless and we enjoyed the Pavilion Indoor Pool a great deal. Two important recommendations: first, on arriving at New York, immigration queues can be very long. You can avoid them entirely by agreeing to take your own luggage and leaving as soon as the ship is cleared. We left our cabin at 7.25 and at 7.50 we were in a yellow cab. Secondly, do not be tempted by Cunard's scandalously overpriced cab booking service. There are hundreds of cabs queuing at the terminal and although you might be asked to forego the metered fare (you have formally to agree on screen in the cab) our fare to Manhattan in peak traffic conditions was only $85.

BOOKING: Pricing for the TAs was really good at time of booking 1 month before the trip. The round trip TA from Southampton was not really discounted, but putting 2 voyages together meant we got an obstructed balcony (priced the same as ocean view) for about half the price. It meant changing cabins in New York but this was an easy process and we even kept the same steward EMBARKATION: We'd stayed overnight at the Voco and use their cruise and park deal. We arrived at 1230 at the Mayflower terminal and were in our cabin 1 hour later with bags already outside. We'd not managed to print any documentation other than the bag tags, but had uploaded everything to My Cunard. We still had to get a boarding pass from Pod 1 and show our ESTA at check-in. New photos are taken for everyone. Service from the terminal staff was efficient and excellent. CABIN: We had starboard obstructed view deck 8 cabins near stairway B (mid fwd). We liked the classic decor but the bathrooms are dated (shower curtain) and the 2nd cabin had the shower thermostat and on/off valve transposed leading to poor pressure and temperature control. The storage is good but the bedside lights are fixed (taking up space) and could easily have a USB fitted. We asked for the mini-bar to be emptied (wish that could have been requested pre-cruise) and the bed configuration had to be changed to that booked, meaning lots of extra work for the cabin steward. The balcony was useful as the air conditioning was not very powerful and we loved sleeping with the door open when weather conditions allowed. The location was excellent - 1 floor down to the buffet and Carinthia Lounge and 1 floor up to our favourite Commodore Club. On the nice sea days we used the deck 8 terrace and bar behind the Verandah Restaurant. FOOD: We had 2 birthdays on the westbound crossing so booked the Steakhouse for the first evening. This was relatively quiet and we paid the supplement of $20 (over the $54 pp cover charge) for the amazing seafood platter as a starter. The steaks and sides were incredible. For last night, we booked La Piazza and felt the ambience was not as special as it's part of the Chef's Galley, albeit with table cloths. We felt the menu and cookery was not worth the additional dining premium. We ate on Gala evenings in the Britannia and had freedom dining (upper level). We joined the virtual queue using My Voyage at around 1845 - this seemed an ideal time as all early diners were seated and we missed the 1900-1930 peak. We always got a private table for 2 and found food and service was excellent. We also had breakfast a few times in Britannia and enjoyed the uprated service. Our favourite food venue was the Carinthia Lounge. We loved the small plates at breakfast and lunch and although they had no sandwiches, we felt the the cakes at the afternoon tea were superior (we just got a plate of sandwiches from the adjacent buffet). You have to pay for juices and teas/coffees unless on the drinks package and I think this mean this venue was much quieter for food. We also loved the Scandinavian open sandwiches in Sir Samuels. We found the lunch in the Golden Lion OK to good and it's a shame this venue does not have food at night for casual diners. We found the buffet a little too busy, especially as it is a thoroughfare in poor weather. The food was reasonably good but we would have liked to see the menus beforehand so we could have made a decision on dining venue in advance. The buffet was served by the chefs for the 1st 72hrs of each crossing and we found the staff quite stressed during this period. We enjoyed the complimentary room service for breakfast and a number of dinners on our 2nd week when we did not want to get changed again. We found the food quality excellent and although the menu was relatively limited we always had hot food served promptly. DRINKS PACKAGE/BARS: The advantage of 2 voyages was that we did not have to initially decide on the taking the drinks package for both weeks. We pre-booked the 1st week (@$72 pppd) and took full advantage. We would normally make do with the included buffet hot drinks and juices but instead made the most of ordering fresh juices, smoothies and speciality hot drinks for breakfast in the Carinthia Lounge. We found that the $13.50 package ceiling for alcoholic drinks a little restrictive for some things like Martinis, which could not be ordered or any of the Commodore Cocktails. However the Chart Room had lower priced cocktails in the day and we loved the Iberian wines/ports/sherries in the Carinthia. As a G and Diva, it was a little absurd to have to order Queen Elizabeth 2nd's favourite drink by getting the gin first and then waiting 10 mins to be allowed to order the Dubonnet. At least you could order double spirits (very wide choice) and premium mixers. The Cunard House Wine (private label) was actually really good and all bars were happy to serve a large glass, despite this being against the complicated Ts and Cs. Also it was the 1st week of the 15 alcoholic drinks pp being digitally monitored on the sales device. This meant 2 key cards were always needed to order, so you could not get 2 alcoholic drinks in advance for you partner if they were joining you later. Only 1 card was needed for soft or hot drinks and in the restaurants. Service in the bars was always prompt except the mad busy sail-away from Southampton where staff were overwhelmed by the numbers due to the amazing weather. For the 2nd week we took the drinks package from the 2nd day as we had been ashore on the turnaround day so paid 6 days @$80 pp. Overall we made good use of the package and it was good not to have to sign a bill for each order. ENTERTAINMENT/ACTIVITIES: We are not really interested in the production shows but loved the variety of entertainment in each venue as we would not normally listen to a string quartet or big band or harpist whilst having our cocktails. We enjoyed a few quizzes but did not utilise the spa or gym. TECHNOLOGY: The My Voyage function which you use on board was not an app and was pretty useless. Other than booking dining/virtual queue, the only thing we could access of use was the daily programme but you had to log on each time and it did not remember your unique login details. This meant we were given a lot of paperwork each day which could easily be reduced for those happy to use tech if functioning correctly. We wanted a semi digital detox, but I did purchase the red bull eSIM in advance and this proved great value compared with the on-board WiFi (I paid Euro 30 for 2MG of data which was sufficient for light browsing and WhatsApp messaging for the 2 week voyage). There were too many pre-cruise emails for us and entering our details in My Cunard was quite clunky. OVERALL SUMMARY. The competitive pricing allowed us to enjoy this bucket list trip. The ship is beautifully Art Deco in style and very stable in all weather (we went from 25c sun to force 9 winds on the outbound crossing). The crew are superb, with great training and high service delivery standards. We enjoyed the ambience, like an old fashioned grand London hotel with silver cutlery and Wedgewood China. We did not feel that the dress code was too onerous and it did help to create a lovely atmosphere. Clearly the competitive environment means lower lead-in prices for some trips with a cut back in some service areas (complimentary room service was removed after our crossing for lower cabin grades) and focus on ancillaries. We don't feel that Cunard is super luxury but rather old fashioned (in a good way) and elegant. We always prefer sea days so the TA was ideal for us for a relaxing holiday.

We're experienced cruisers and we have completed a World Cruise on the QM2. But this was our first crossing. It was very different. The absence of sunshine and being able to enjoy the decks was the main difference. The seas were kind and there was some April sunshine but it was always windy and frequently cold on deck. But inside the food (in the Britannia dining room (steerage in Cunard terms)) was outstanding and breakfasts were pretty much perfect. The other dining rooms (for which we paid a modest premium were brilliant (The Verandah Steak restaurant and Coriander, the Indian Restaurant). The speaker selection was ordinary and the evening entertainment mundane but everywhere on the ship was spotless and we enjoyed the Pavilion Indoor Pool a great deal. Two important recommendations: first, on arriving at New York, immigration queues can be very long. You can avoid them entirely by agreeing to take your own luggage and leaving as soon as the ship is cleared. We left our cabin at 7.25 and at 7.50 we were in a yellow cab. Secondly, do not be tempted by Cunard's scandalously overpriced cab booking service. There are hundreds of cabs queuing at the terminal and although you might be asked to forego the metered fare (you have formally to agree on screen in the cab) our fare to Manhattan in peak traffic conditions was only $85.

BOOKING: Pricing for the TAs was really good at time of booking 1 month before the trip. The round trip TA from Southampton was not really discounted, but putting 2 voyages together meant we got an obstructed balcony (priced the same as ocean view) for about half the price. It meant changing cabins in New York but this was an easy process and we even kept the same steward EMBARKATION: We'd stayed overnight at the Voco and use their cruise and park deal. We arrived at 1230 at the Mayflower terminal and were in our cabin 1 hour later with bags already outside. We'd not managed to print any documentation other than the bag tags, but had uploaded everything to My Cunard. We still had to get a boarding pass from Pod 1 and show our ESTA at check-in. New photos are taken for everyone. Service from the terminal staff was efficient and excellent. CABIN: We had starboard obstructed view deck 8 cabins near stairway B (mid fwd). We liked the classic decor but the bathrooms are dated (shower curtain) and the 2nd cabin had the shower thermostat and on/off valve transposed leading to poor pressure and temperature control. The storage is good but the bedside lights are fixed (taking up space) and could easily have a USB fitted. We asked for the mini-bar to be emptied (wish that could have been requested pre-cruise) and the bed configuration had to be changed to that booked, meaning lots of extra work for the cabin steward. The balcony was useful as the air conditioning was not very powerful and we loved sleeping with the door open when weather conditions allowed. The location was excellent - 1 floor down to the buffet and Carinthia Lounge and 1 floor up to our favourite Commodore Club. On the nice sea days we used the deck 8 terrace and bar behind the Verandah Restaurant. FOOD: We had 2 birthdays on the westbound crossing so booked the Steakhouse for the first evening. This was relatively quiet and we paid the supplement of $20 (over the $54 pp cover charge) for the amazing seafood platter as a starter. The steaks and sides were incredible. For last night, we booked La Piazza and felt the ambience was not as special as it's part of the Chef's Galley, albeit with table cloths. We felt the menu and cookery was not worth the additional dining premium. We ate on Gala evenings in the Britannia and had freedom dining (upper level). We joined the virtual queue using My Voyage at around 1845 - this seemed an ideal time as all early diners were seated and we missed the 1900-1930 peak. We always got a private table for 2 and found food and service was excellent. We also had breakfast a few times in Britannia and enjoyed the uprated service. Our favourite food venue was the Carinthia Lounge. We loved the small plates at breakfast and lunch and although they had no sandwiches, we felt the the cakes at the afternoon tea were superior (we just got a plate of sandwiches from the adjacent buffet). You have to pay for juices and teas/coffees unless on the drinks package and I think this mean this venue was much quieter for food. We also loved the Scandinavian open sandwiches in Sir Samuels. We found the lunch in the Golden Lion OK to good and it's a shame this venue does not have food at night for casual diners. We found the buffet a little too busy, especially as it is a thoroughfare in poor weather. The food was reasonably good but we would have liked to see the menus beforehand so we could have made a decision on dining venue in advance. The buffet was served by the chefs for the 1st 72hrs of each crossing and we found the staff quite stressed during this period. We enjoyed the complimentary room service for breakfast and a number of dinners on our 2nd week when we did not want to get changed again. We found the food quality excellent and although the menu was relatively limited we always had hot food served promptly. DRINKS PACKAGE/BARS: The advantage of 2 voyages was that we did not have to initially decide on the taking the drinks package for both weeks. We pre-booked the 1st week (@$72 pppd) and took full advantage. We would normally make do with the included buffet hot drinks and juices but instead made the most of ordering fresh juices, smoothies and speciality hot drinks for breakfast in the Carinthia Lounge. We found that the $13.50 package ceiling for alcoholic drinks a little restrictive for some things like Martinis, which could not be ordered or any of the Commodore Cocktails. However the Chart Room had lower priced cocktails in the day and we loved the Iberian wines/ports/sherries in the Carinthia. As a G and Diva, it was a little absurd to have to order Queen Elizabeth 2nd's favourite drink by getting the gin first and then waiting 10 mins to be allowed to order the Dubonnet. At least you could order double spirits (very wide choice) and premium mixers. The Cunard House Wine (private label) was actually really good and all bars were happy to serve a large glass, despite this being against the complicated Ts and Cs. Also it was the 1st week of the 15 alcoholic drinks pp being digitally monitored on the sales device. This meant 2 key cards were always needed to order, so you could not get 2 alcoholic drinks in advance for you partner if they were joining you later. Only 1 card was needed for soft or hot drinks and in the restaurants. Service in the bars was always prompt except the mad busy sail-away from Southampton where staff were overwhelmed by the numbers due to the amazing weather. For the 2nd week we took the drinks package from the 2nd day as we had been ashore on the turnaround day so paid 6 days @$80 pp. Overall we made good use of the package and it was good not to have to sign a bill for each order. ENTERTAINMENT/ACTIVITIES: We are not really interested in the production shows but loved the variety of entertainment in each venue as we would not normally listen to a string quartet or big band or harpist whilst having our cocktails. We enjoyed a few quizzes but did not utilise the spa or gym. TECHNOLOGY: The My Voyage function which you use on board was not an app and was pretty useless. Other than booking dining/virtual queue, the only thing we could access of use was the daily programme but you had to log on each time and it did not remember your unique login details. This meant we were given a lot of paperwork each day which could easily be reduced for those happy to use tech if functioning correctly. We wanted a semi digital detox, but I did purchase the red bull eSIM in advance and this proved great value compared with the on-board WiFi (I paid Euro 30 for 2MG of data which was sufficient for light browsing and WhatsApp messaging for the 2 week voyage). There were too many pre-cruise emails for us and entering our details in My Cunard was quite clunky. OVERALL SUMMARY. The competitive pricing allowed us to enjoy this bucket list trip. The ship is beautifully Art Deco in style and very stable in all weather (we went from 25c sun to force 9 winds on the outbound crossing). The crew are superb, with great training and high service delivery standards. We enjoyed the ambience, like an old fashioned grand London hotel with silver cutlery and Wedgewood China. We did not feel that the dress code was too onerous and it did help to create a lovely atmosphere. Clearly the competitive environment means lower lead-in prices for some trips with a cut back in some service areas (complimentary room service was removed after our crossing for lower cabin grades) and focus on ancillaries. We don't feel that Cunard is super luxury but rather old fashioned (in a good way) and elegant. We always prefer sea days so the TA was ideal for us for a relaxing holiday.

Accommodation

Whether you want a sumptuous suite, or a room with a view, Queen Mary 2 features a variety of accommodation to make your voyage as comfortable as possible. There are a variety of cabins types available, including Duplex Apartments, Suites, Balcony Staterooms and Interior Staterooms.

Each stateroom will fall into one of these categories:

Queens Grill - Queens Grill guests enjoy the largest suites on board, commanding the most spectacular views. Meanwhile the exclusive Grills Lounge, private deck and restaurant offer the opportunity to relax in tranquil luxury.

Princess Grill - Exclusive suites and access to the private Grills Lounge and Terrace offer Princess Grill passengers space and privacy to relax in calming luxury.

Britannia Club - Beautiful ocean views, breakfast on your balcony and wonderful natural daylight - the ever-changing seascape will continuously enthrall you. Britannia Club is the perfect way to relax and unwind whilst travelling with us.

Britannia - Peaceful havens in which to relax, Britannia staterooms offer comfort and the opportunity to dine in the truly spectacular Britannia restaurant - an awe inspiring room that will remind you of the great ocean liners of the past.

Accommodation Types

Britannia Standard Inside
Queens Grill Grand Duplex Suite
Queens Grill Duplex Suite
Queens Grill Royal Suite
Queens Grill Penthouse Suites
Queens Grill Queen Suite
Princess Grill Suite
Britannia Club
Britannia Oceanview
Britannia Balcony
Britannia Balcony (sheltered)
Britannia Balcony (obstructed view)
Britannia Oceanview
Britannia Single Oceanview
Britannia Atrium View
Britannia Standard Inside
Queens Grill Grand Duplex Suite

Dining

A range of complimentary and speciality dining restaurants are available, with menus created by Jean-Marie Zimmermann, Cunard’s Global Culinary Ambassador. Tables for 4-8 are typical, with seating allocated prior to cruising. Limited numbers of tables for two are available on request.

Dining Types

Princess Grill
Britannia & Britannia Club Restaurant
Steakhouse at The Verandah
King's Court
Queen's Grill
Princess Grill
Britannia & Britannia Club Restaurant
Steakhouse at The Verandah
King's Court
Queen's Grill
Princess Grill
Britannia & Britannia Club Restaurant
Steakhouse at The Verandah

Enrichment

Enrichment programs and lectures on contemporary and classical subjects are popular features on Cunard cruises. Queen Elizabeth covers a wide range of activities from ballroom dancing to computing lessons.

Enrichment Types

Insights & Enrichment
Dance Classes
Art Classes
Planetarium

Entertainment

Queen Mary 2 provides you with a wealth of engaging experiences to keep you entertained day and night. From the glamorous Royal Night Balls on one of the largest dance floors at sea, to the excitement of the Empire Casino or Royal Court Theatre

Entertainment Types

Sir Samuel’s
Indoor Games
Guest Choir
Classical Concerts
The Royal Court Theatre
Empire Casino
Film Screenings
Queens Room
G32
Galleries
Shopping
Commodore Club
Champagne Bar
The Golden Lion Pub
Carinthia Lounge
Sir Samuel’s
Indoor Games
Guest Choir
Classical Concerts
The Royal Court Theatre
Empire Casino
Film Screenings
Queens Room

Health & Fitness

The ship features a fantastic array of health and fitness facilities for passengers that wish to stay active or relax and be pampered. These include, a spa, a fitness centre, a games deck, sports courts and much more.

Health & Fitness Types

Mareel Spa
Fitness Centre
Swimming Pools
Sports

Kids & Teens

For younger cruise passengers, there are a number of facilities available to keep them entertained. Running primarily during the school holidays, kids clubs are available for children or teens travelling on Queen Mary 2.

Kids & Teens Types

Night Nursery
Play Zone
Kids Zone
The Teen Zone