0208 248 2355
Questions about your booking? Contact Us
Login
Superbly refreshed, Westerdam cruise ship features excellent bar, entertainment and dining venues, plus completely reimagined suites. Westerdam is a fascinating destination in her own right and has won multiple Best Cruise Ship awards. On board, enjoy live entertainment with Music Walk™ and Billboard Onboard. Feel immersed on your cruise with regional cooking demonstrations and food and wine tastings with Port to Table. Enrich your travel experience at the new Exploration Central atop the ship.
Westerdam is not the biggest, newest or most spectacular ship but it may be among the best run. Friendliness and Cleanliness were tops. Every crew member, every venue and every interaction was exemplary. Services for our wheelchair traveler were seamless. Hollander American gets good reviews on this subject and they were well justified. The ship does not feel too crowded; even though fully booked we could always find a quiet space or San open elevator (except when luggage is being boarded. Our Neptune Suite, the Lounge and Concierge services were outstanding.. Room for improvement: a genuine piano bar and lower amplification levels, all music was painfully loud. Most useful tip: board a bit later, not in the first rush and avoid Lido Market dining and elevators until luggage has boarded and elevators cleared. Have a good breakfast before boarding, go straight to your cabin or suite and get a snack later. Learn how to greet crew members in their own languages and you will enjoy their response and friendliness for the duration.
After our Canada/New England cruise last year, we Southerners decided to try another Northern adventure, this time to Alaska. We chose Holland America again. HAL provides a great value and experience. The things that were lacking in this cruise could have been remedied by us choosing a longer, more expensive and upscale cruise, but we were trying to keep costs down. We had a wonderful time, with some unforgettable experiences. We visited Juneau, Sitka, Ketchikan, and Victoria B.C. The weather was not great, but we came prepared with our head-to-toe rain and cold weather gear. The best parts of this cruise were the shore excursions. We went on a small group whale-watching excursion in Juneau. The humpback whales were extremely active, and the small boat was able to move easily to the active sites. Then we took a short hike to view the Mendenhall Glacier and Nugget Falls. The whales and the scenery were breathtaking. I thought this would be the most memorable part of the trip, until we went on the ocean raft excursion in Sitka. Six of us passengers donned full floatation suits and were taken exploring along the volcano coast. We saw humpback whales, gray whales, otters, seals, colorful sea stars, and more bald eagles than we could count. This is probably the most adventurous thing I have ever done, and was equally as thrilling as the whale-watching excursion. We went on a photo safari in Ketchikan. Although the weather was truly awful, our determined tour guide took us to see totems at Potlatch Park and other locations. We didn't see the sites we'd hoped to see, but she truly made the best of a bad weather day. We had an inside cabin on the Navigation deck. Not the best location for motion sickness, especially when the weather was bad, but the cabin was nice enough. We didn’t miss having a window or a balcony with the bad weather we had. With all the time changes and long daylight hours, I actually slept well in the inside cabin. Westerdam had many inside and outside public areas where we could sit and view the scenery. A smaller ship is going to have more motion in bad weather than a larger ship, but we prefer a smaller ship despite this. Westerdam still has the amenities and entertainment you would expect, although on a smaller scale. Entertainment was not an issue at all on last year's Canada cruise, because we stopped at a port almost every day and spent very little time on the ship. Amenities and entertainment make a difference when you spend more time at sea. The biggest complaint I had with this cruise would be that we spent so little time at the ports, not even a full day. Because we booked shore excursions, we had no time to do anything else while we were at a port. The food was fine in both the Lido Market and main dining room. I would have skipped the specialty dining, but we had a credit with our cruise package. I have a seafood allergy, so I didn't have a lot of variety. Service was excellent in the main dining room for dinner. Service was painfully slow at Pinnacle Grill, and the food was not any better than the main dining room. We had the "Have it all" package. I don't think we really needed all that, but it was a good value. At the time of purchase, this included crew appreciation, shore excursion credit, specialty dining credit, onboard credit, premium internet, and the highest drink package. We did not need the drink package, but it was nice to get what we wanted without keeping track. Premium internet was a luxury that we fully utilized. So many things were included in this package that we had a hard time spending our onboard credit. We got a lot of extra perks with onboard credit that we wouldn't have considered otherwise. On this cruise we were offered port valet service. At the end of the cruise, they took our luggage from our cabin straight to the airport and checked it in for us. We just picked it up at baggage claim after our flight home. The airline’s checked bag charge was even paid by our onboard credit. I am a fan of this service. We booked our flights and pre-cruise hotel stay through Holland America. I thought this would be easier. I am not so sure it was, but I think the trip was going to be exhausting no matter how we got there. We had some hiccups getting to Seattle, and communication was not the clearest. I'm not sure I would have picked this particular flight or hotel, but it all worked out. I'd like to give shout-outs to a particular Delta agent for getting us to Seattle, an SMS Transportation Services representative (contracted by HAL) for getting us out of the airport and on our way to the hotel, and our daughter for tracking down our luggage and getting it to the hotel. This is a great cruise to get a taste of Alaska. It was everything we’d hoped it would be.
Westerdam is not the biggest, newest or most spectacular ship but it may be among the best run. Friendliness and Cleanliness were tops. Every crew member, every venue and every interaction was exemplary. Services for our wheelchair traveler were seamless. Hollander American gets good reviews on this subject and they were well justified. The ship does not feel too crowded; even though fully booked we could always find a quiet space or San open elevator (except when luggage is being boarded. Our Neptune Suite, the Lounge and Concierge services were outstanding.. Room for improvement: a genuine piano bar and lower amplification levels, all music was painfully loud. Most useful tip: board a bit later, not in the first rush and avoid Lido Market dining and elevators until luggage has boarded and elevators cleared. Have a good breakfast before boarding, go straight to your cabin or suite and get a snack later. Learn how to greet crew members in their own languages and you will enjoy their response and friendliness for the duration.
After our Canada/New England cruise last year, we Southerners decided to try another Northern adventure, this time to Alaska. We chose Holland America again. HAL provides a great value and experience. The things that were lacking in this cruise could have been remedied by us choosing a longer, more expensive and upscale cruise, but we were trying to keep costs down. We had a wonderful time, with some unforgettable experiences. We visited Juneau, Sitka, Ketchikan, and Victoria B.C. The weather was not great, but we came prepared with our head-to-toe rain and cold weather gear. The best parts of this cruise were the shore excursions. We went on a small group whale-watching excursion in Juneau. The humpback whales were extremely active, and the small boat was able to move easily to the active sites. Then we took a short hike to view the Mendenhall Glacier and Nugget Falls. The whales and the scenery were breathtaking. I thought this would be the most memorable part of the trip, until we went on the ocean raft excursion in Sitka. Six of us passengers donned full floatation suits and were taken exploring along the volcano coast. We saw humpback whales, gray whales, otters, seals, colorful sea stars, and more bald eagles than we could count. This is probably the most adventurous thing I have ever done, and was equally as thrilling as the whale-watching excursion. We went on a photo safari in Ketchikan. Although the weather was truly awful, our determined tour guide took us to see totems at Potlatch Park and other locations. We didn't see the sites we'd hoped to see, but she truly made the best of a bad weather day. We had an inside cabin on the Navigation deck. Not the best location for motion sickness, especially when the weather was bad, but the cabin was nice enough. We didn’t miss having a window or a balcony with the bad weather we had. With all the time changes and long daylight hours, I actually slept well in the inside cabin. Westerdam had many inside and outside public areas where we could sit and view the scenery. A smaller ship is going to have more motion in bad weather than a larger ship, but we prefer a smaller ship despite this. Westerdam still has the amenities and entertainment you would expect, although on a smaller scale. Entertainment was not an issue at all on last year's Canada cruise, because we stopped at a port almost every day and spent very little time on the ship. Amenities and entertainment make a difference when you spend more time at sea. The biggest complaint I had with this cruise would be that we spent so little time at the ports, not even a full day. Because we booked shore excursions, we had no time to do anything else while we were at a port. The food was fine in both the Lido Market and main dining room. I would have skipped the specialty dining, but we had a credit with our cruise package. I have a seafood allergy, so I didn't have a lot of variety. Service was excellent in the main dining room for dinner. Service was painfully slow at Pinnacle Grill, and the food was not any better than the main dining room. We had the "Have it all" package. I don't think we really needed all that, but it was a good value. At the time of purchase, this included crew appreciation, shore excursion credit, specialty dining credit, onboard credit, premium internet, and the highest drink package. We did not need the drink package, but it was nice to get what we wanted without keeping track. Premium internet was a luxury that we fully utilized. So many things were included in this package that we had a hard time spending our onboard credit. We got a lot of extra perks with onboard credit that we wouldn't have considered otherwise. On this cruise we were offered port valet service. At the end of the cruise, they took our luggage from our cabin straight to the airport and checked it in for us. We just picked it up at baggage claim after our flight home. The airline’s checked bag charge was even paid by our onboard credit. I am a fan of this service. We booked our flights and pre-cruise hotel stay through Holland America. I thought this would be easier. I am not so sure it was, but I think the trip was going to be exhausting no matter how we got there. We had some hiccups getting to Seattle, and communication was not the clearest. I'm not sure I would have picked this particular flight or hotel, but it all worked out. I'd like to give shout-outs to a particular Delta agent for getting us to Seattle, an SMS Transportation Services representative (contracted by HAL) for getting us out of the airport and on our way to the hotel, and our daughter for tracking down our luggage and getting it to the hotel. This is a great cruise to get a taste of Alaska. It was everything we’d hoped it would be.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Enjoy everything from a burger and fries by the Lido Pool to the authentic Italian flavors of Canaletto to the ultimate in refined and luxurious dining at the Pinnacle Grill.
Onboard activities abound, including exclusive America’s Test Kitchen workshops, Rijksmuseum at Sea and BBC Earth Experiences. Hone video-editing skills, rejuvenate at our Greenhouse Spa, go to a wine tasting or simply relax and unwind.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
