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The second of our Signature-class ships, Nieuw Amsterdam celebrates historic New York City with its inspired design and an art collection valued at more than $3 million. While on board enjoy regional cooking demonstrations and food and wine tastings with Port to Table programming. Dine in your choice of specialty restaurants. Or rejuvenate in the Greenhouse Spa & Salon.
Hey Yall, Just writing a quick review to share our experience on the Feb 9 sailing of the NA. In short, it exceeded our fairly high expectations and we look forward to sailing on her again in June. Embarkation was delayed a bit due to extra cleaning prior to boarding, but by the time we boarded a little before our updated time, there were zero lines anywhere and the entire boarding process took maybe 10 minutes with mostly walking and little waiting. Our only upgrades were the purchase of the thermal spa which we have enjoyed on our last few cruises. It met all expectations throughout and was never crowded in any of the three key areas - heated chairs, thermal tub, and steam room. Food easily exceeded expectations throughout with hot dishes served hot, cold served cold, and all dishes tasty and flavorful. This included the desserts which were noticeably better than past HAL cruises. Our unexpected highlight was Canelletto. It far exceeded expectations and was well worth the surcharge. Our lunch in the Pinnacle Grill was almost as good as we noticed the crabcakes seemed to have more filler and less crab than before. Other dishes were tasty. Service also exceeded expectations across the board. Everyone we interacted with was polite, positive, and helpful. Inside Cabin was fine and a little smaller than I expected. We got a great deal and we had no complaints - except we like it quite cool overnight and couldn't get the room as cool as we preferred. Entertaininment, especially in the main theater was underwhelming. However, we expected this and were able to entertain ourselves most evenings. We didn't hear the main band but that room was always packed. The jazz trio was good most of the time and we appreciated the atmosphere they created in the Ocean Bar. All public areas of the ship were in great shape and showed no signs of wear. It is clear it has been well maintained and looked brand new pretty much everywhere. Disembark was easy and painless following breakfast in the dining room. Other passengers were older as expected, with most between their 50's and 70's. That's fine with us as we're in the lower end of this. People were chill with only one who drank to excess or made a nuisance of themselves. We appreciate this.
Overall we found our cruise very good. There are always things that could be better. The cabin was spacious and comfortable but the heat/air con was hard to control. The food in the buffet was excellent. Possibly the best we have had on any cruise. They had a smoked salmon every morning that was superb! Other items were very good except for the carved meats. They were extremely bloody or tough and overdone. I recommend they get a sous vide machine for perfect roasts. They are in desperate need of 2 new toasters. Slow and frustrating. They also should put "Line starts here" signs. They had an Alaska boil for $35 that I cannot recommend. It used to contain a half dungenes crab they now omitted. The remaining items are readily available at the buffet frequently for no extra charge. They have a wash station which only had someone there to monitor the first few days. Even more troubling was the ships officers ate every meal in the buffet. I never once saw them wash their hands. Many people coughing on board. I cannot recommend the unlimited laundry. We paid 119 but not good value. They ignore requests for cold water and delicate. Some clothes ruined. Service was not consistent. You are better to do it yourself. The ship was great. Good layout and very clean. Entertainment was improved with 3 comedians and an illusionist. The only poor act was some Motown singers which were just bad. The dancers were great. The orange party was way too crowded to join in. The band was mediocre. The duelling pianos were really bad and way off key. We have seen them before on Koningsdam. The cruise director was terrible. She was not engaging, fun or informative. Several times she gave wrong information. Overall we enjoyed ourselves. We would go again at a reasonable price. All cruise ships have issues so you can't expect perfection. We can recommend HAL Nieuw Amsterdam.
Best boarding and disembarkation experience we have ever had. Never waited in line getting on or off even at all of the different ports. All of the food was good. Especially recommend eating in the dining room for breakfast. Holland America has a leg up when it comes to entertainment. The band in the Rock and Roll lounge was fantastic. Especially loved Shannon from San Diego that played the bass. So much talent. We don't gamble or attend many of the seminars, but the people we chatted with on the cruise found all of the various activities fun and engaging. The service staff is also fantastic. We requested additional pillows and we received them immediately. Also, highly recommend room service for breakfast if you have a balcony. It was on time everyday, hot and a nice way to start the day. If you are looking for a nice midsize ship cruise experience, check out Holland America.
Hey Yall, Just writing a quick review to share our experience on the Feb 9 sailing of the NA. In short, it exceeded our fairly high expectations and we look forward to sailing on her again in June. Embarkation was delayed a bit due to extra cleaning prior to boarding, but by the time we boarded a little before our updated time, there were zero lines anywhere and the entire boarding process took maybe 10 minutes with mostly walking and little waiting. Our only upgrades were the purchase of the thermal spa which we have enjoyed on our last few cruises. It met all expectations throughout and was never crowded in any of the three key areas - heated chairs, thermal tub, and steam room. Food easily exceeded expectations throughout with hot dishes served hot, cold served cold, and all dishes tasty and flavorful. This included the desserts which were noticeably better than past HAL cruises. Our unexpected highlight was Canelletto. It far exceeded expectations and was well worth the surcharge. Our lunch in the Pinnacle Grill was almost as good as we noticed the crabcakes seemed to have more filler and less crab than before. Other dishes were tasty. Service also exceeded expectations across the board. Everyone we interacted with was polite, positive, and helpful. Inside Cabin was fine and a little smaller than I expected. We got a great deal and we had no complaints - except we like it quite cool overnight and couldn't get the room as cool as we preferred. Entertaininment, especially in the main theater was underwhelming. However, we expected this and were able to entertain ourselves most evenings. We didn't hear the main band but that room was always packed. The jazz trio was good most of the time and we appreciated the atmosphere they created in the Ocean Bar. All public areas of the ship were in great shape and showed no signs of wear. It is clear it has been well maintained and looked brand new pretty much everywhere. Disembark was easy and painless following breakfast in the dining room. Other passengers were older as expected, with most between their 50's and 70's. That's fine with us as we're in the lower end of this. People were chill with only one who drank to excess or made a nuisance of themselves. We appreciate this.
Overall we found our cruise very good. There are always things that could be better. The cabin was spacious and comfortable but the heat/air con was hard to control. The food in the buffet was excellent. Possibly the best we have had on any cruise. They had a smoked salmon every morning that was superb! Other items were very good except for the carved meats. They were extremely bloody or tough and overdone. I recommend they get a sous vide machine for perfect roasts. They are in desperate need of 2 new toasters. Slow and frustrating. They also should put "Line starts here" signs. They had an Alaska boil for $35 that I cannot recommend. It used to contain a half dungenes crab they now omitted. The remaining items are readily available at the buffet frequently for no extra charge. They have a wash station which only had someone there to monitor the first few days. Even more troubling was the ships officers ate every meal in the buffet. I never once saw them wash their hands. Many people coughing on board. I cannot recommend the unlimited laundry. We paid 119 but not good value. They ignore requests for cold water and delicate. Some clothes ruined. Service was not consistent. You are better to do it yourself. The ship was great. Good layout and very clean. Entertainment was improved with 3 comedians and an illusionist. The only poor act was some Motown singers which were just bad. The dancers were great. The orange party was way too crowded to join in. The band was mediocre. The duelling pianos were really bad and way off key. We have seen them before on Koningsdam. The cruise director was terrible. She was not engaging, fun or informative. Several times she gave wrong information. Overall we enjoyed ourselves. We would go again at a reasonable price. All cruise ships have issues so you can't expect perfection. We can recommend HAL Nieuw Amsterdam.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Holland America Line invites you to dine "As You Wish". To savour Italian cuisine one night and a perfectly grilled porterhouse steak the next. To take your place in the Dining Room at a specific seating time or be spontaneous, following your desires. Onboard, there are restaurants to suit every mood, along with the flexibility to choose the dining style you prefer.
Boasting an expansive range of enrichment facilities and opportunity, Holland America Line's ships are bound to offer something you'll want to know more about. Why not have a go at the Digital Workshop powered by Windows and learn how to enhance your holiday picture or how to easily share them.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Holland America Line's youth activities program, Kids Club, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Note: Kids Club is not offered on cruises of 25-days or longer, including all Legendary and Grand Voyages. We will offer a selection of children’s activities throughout these longer voyages for any children who may be onboard.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Kids Club unless attending to a special-needs child.
Please note: During voyages with a high number of families onboard, we will make all efforts to accommodate interested parties. However, participation in our program cannot be guaranteed. Hours of operation may change to better serve our guests.
